10/8/2011

Food was good. Spice level was perfect. Nice interior and atmosphere. Those things would normally give this place a 4 star rating.

BUT… service was pathetic. After sitting for 15 minutes w/o a server stopping by to take drink orders (or even bring water), we had to flag down a server. 10 minutes later, still waiting… another flag-down and someone took the full order.

Looong wait for food, and ‘big surprise’, appetizers, soup, and meals all came out at the same time. Was a bit pissed, but the food was good enough to keep us quietly eating. Of course, we were left w/o water refills throughout.

Overall, service would be a 2. Really bad. Too bad, because this is Morgantown’s first/only Thai restaurant. If they could get it together service-wise, this place would be great.

ps. the only time the servers were ‘on top of things’, was to bring out the bills. They even came right back to pick up the payment before we had chance to sign our cards! They also had the table cleared/cleaned/ready for the next customer before we were even out the door. That was the most attentive they were all night, by far! I wonder if I’m being too generous giving a 3 star rating?